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Maile Roundtree Maile Hunt Roundtree is 4th generation born and raise in the Fiji Islands, and remains true to her tropical childhood by maintaining a fascination for all things bright, sweet, and shiny. Schooled on Switzerland, Maile left a career in the hospitality after realizing that she was not, in fact, hospitable. Eight years as a wedding planner provided her with a creative outlet, but the heavy medication required in dealing with stressed out mothers of the bride caused her to seek alternate employment. She also worked as a Set and Costume Designer for local independent films and nationally syndicated TV shows. One afternoon in 2003, while looking for something to keep her hands busy while watching Oprah, Maile began making jewelry and accessories for herself. Her designs were so popular with friends who were bored by the mass-produced merchandise available in stores, that she found herself designing full-time. Thus began her career as the owner of Roundtree and Richardson, which now keeps her so busy that she is required to TiVo Oprah and watch it at odd hours. Although trained in jewelry design and fabrication, Maile’s true passion lies in seeking out the unusual and the forgotten. She travels extensively, always on the lookout for fresh ideas and styles. She loves to search for vintage pieces that she can rescue from obscurity and turn into modern treasures. Never fearing a bit of jetlag, this past year has taken her around the USA, Canada, Fiji and India, as well as to Sydney, London, and Paris. Her one-of-a-kind creations are sold in stores around the world. She currently lives in Seattle with her husband, her new baby daughter, and abnormally large golden retriever. Nicole Richardson Nicole Richardson was born in Washington State and began her artistic career with a degree in Industrial Design for the Art Institute of Seattle. At first she pursued trade-show and nightclub design working closely with art and music chapters of Seattle, but her love of jewelry design kept moving her in a different direction. Nicole started making jewelry at a very young age and with the application of her studies as well as an appetite for beautiful things, she found herself drawn to the craft as her profession. Her sense of style stems from a love of architecture, fashion and New York style appeal. Nicole has a natural talent and enjoys crafting detailed pieces with high-end gemstones and amazing wire wrapping. Her designs are modern, sleek and always unforgettable. They have been sold in such stores as Saks Fifth Avenue, in New York and Jeri Rice in Seattle. Her excelling career has taken her around the globe from New York and Hong Kong to Fiji and beyond. Nicole currently lives in Seattle with her husband and their crazy pug, Vino. Ordering Ordering from Roundtree and Richardson is safe and easy. Our secure store is part of PayPal. You may make a payment using any major credit card or a PayPal account. When you have found an item you want, simply click on the “Add to Bag” button. Your shopping cart will display the items that you have chosen to purchase. By law, we are required to charge 8.9% sales tax on all orders shipped to a Washington address. This will reflect on your order at checkout. To see your cart at anytime, click the "shopping bag” link at the top right of the screen. When you are done shopping, you may proceed to checkout to securely purchase your new jewelry. All jewelry by Roundtree and Richardson is individually made to order. Please allow up to three weeks to receive an order (most orders are sent out within a week). Please email us if you need to expedite your order. If there is any sort of delay in processing, you will be notified immediately. If you need to cancel or make changes to an order, you may do so within 24 hours of the order being placed. Shipping All Roundtree and Richardson jewelry is individually made to order. Please allow up to three weeks to receive an order (most are sent out within a week). We ship using USPS 2-3 day priority mail and all packages are insured. At this time, shipping is only available within the United States for orders placed through the website. Please email us if you would like to place an international order. We do not ship to P.O. boxes. If you need a rush delivery, please contact us at serviceatroundtreeandrichardsondotcom. Returns or Exchanges We sincerely want all of our customers to be happy with their jewelry purchase. If for any reason you are not satisfied, you may return unworn items in their original packaging within 7 days of receiving your order for exchange or refund of the cost of the order (not including shipping). All custom made jewelry is final sale and cannot be returned. To request an exchange or refund, email us at service@roundtreeand richardson.com. Please include your PayPal invoice number in the email and we will contact you with instructions for returning the order. The jewelry must be returned in the original packaging and in unworn condition before the refund or exchange can be processed. All shipping fees are non-refundable. It is very important to insure your package! We cannot issue a refund or exchange if your package is lost or damaged. Cancellation Note: If you wish to cancel or change your order, you may do so within 24 hours of the order being placed. Simply email us at serviceatroundtreeandrichardsondotcom. Repairs We stand behind our quality and craftsmanship. If your Roundtree and Richardson jewelry becomes damaged from shipping or normal wear, we will gladly repair it free of charge within 30 days of receiving your order. After this time, we will be happy to repair jewelry for a small materials and shipping fee. Roundtree and Richardson cannot be responsible for tangled chains. However, we can remake a tangled chain for a small fee. To request a repair, please email us at serviceatroundtreeandrichardsondotcom. Custom Orders Roundtree and Richardson would love to work with you to create a custom piece of jewelry. This is a perfect idea for a truly one of a kind gift. Whether it’s for a holiday, a wedding or even to match your favorite outfit, we will work with you to choose just the right combination to create that special piece. You may even see a design that you like which is already within our collection but prefer a different stone, chain or type of metal. We would be more than happy to accommodate any of these requests. To receive more information about custom orders and pricing, simply email us at serviceatroundtreeandrichardsondotcom. Private Trunkshows Send us an email at serviceatroundtreeandrichardsondotcom if you would like more information about hosting a private trunk show for you and your favorite gal pals. They are easy to set up, a lot of fun, and a great way to get your hands on our latest and greatest designs. Be the first to see our one-of-a-kind pieces. The hostess receives $100 in jewelry and everything is priced at a special trunk show discounts. Fabulous jewels at a fabulous price. Materials All of our jewelry is individually made to order. Because we work with many organic materials, each piece may vary slightly from that pictured and will have its own unique characteristics. 14k gold-filled We use 14k gold-filled chain and components in many of our designs. It is produced by permanently bonding a layer of solid 14k gold to a base metal. To be defined as gold-filled, the gold content must be 1/20th of the total metal weight. This is higher quality plating than the traditional gold plated and will not rub off with wear. Gold Vermeil This term is used to describe the heavy electroplating of sterling silver with a layer of solid gold. In order to be defined as gold vermeil, it must be a 2.5-micron thickness of gold of at least a 10k fineness. Gemstones We believe in quality and it is a priority to reflect this in our designs. Many gemstones on the market today are color enhanced and we make every effort not to use these unless they are an industry standard. Roundtree and Richardson strives for quality and ensures that all of our gems are genuine. Please email us if you have any questions. Jewelry Care Here are some simple tips to ensure that your jewelry lives a long and happy life! |